<p><img style="display: block; margin-left: auto; margin-right: auto" src="https://publicstorage.dc2.pageuppeople.com/1001/ProviderAsset/6e0ed2dd-529c-458f-bf85-cafac46266c4.PNG" alt="" width="221" height="102" align=""></p> <p align="center"><span style="font-size: 18pt; font-family: georgia, palatino, serif; color: #006A8E"><strong>Catholic Schools Office</strong></span></p> <p><span style="font-size: 11pt; font-family: arial, helvetica, sans-serif">The Catholic Schools Office (CSO) provides a range of services to support approximately 2,500 staff in 45 vibrant and dynamic Catholic school communities that serve more than 18,000 students. The CSO assists schools to build teaching and leadership capabilities in communities of professional educators who share responsibility for school improvement and for achieving the best outcomes for our students.</span></p> <p style="text-align: center"><span style="color: #CB333B">___________________________________________________________________</span></p> <p align="center"><span style="font-family: georgia, palatino, serif; font-size: 18pt; color: #006A8E"><strong>IT School Support Officer (Hastings)</strong></span></p> <p align="center"><span style="font-family: arial, helvetica, sans-serif; font-size: 11pt"><strong>This position will be located in Kempsey NSW</strong></span></p> <p align="center"><span style="font-family: arial, helvetica, sans-serif; font-size: 11pt"><em>Full time permanent position. Start date to be negotiated. Working school terms only.</em></span></p> <p align="center"><span style="color: #CB333B">____________________________________________________________________</span></p> <p dir="ltr"><span style="font-family: arial, helvetica, sans-serif"><strong>Work Requirements</strong></span></p> <ul> <li dir="ltr"><span style="font-family: arial, helvetica, sans-serif">A current/valid Australian Driver’s Licence and eligibility to work within Australia for the period of the appointment</span></li> <li dir="ltr"><span style="font-family: arial, helvetica, sans-serif">Requirement to travel between locations</span></li> <li dir="ltr"><span style="font-family: arial, helvetica, sans-serif">Will be required to attend work for four days during the school holiday period per annum. This is to attend all staff meetings and participate in professional development activities.</span></li> </ul> <p dir="ltr"><span style="font-family: arial, helvetica, sans-serif"><strong>Qualifications&nbsp;</strong></span></p> <ul> <li dir="ltr"><span style="font-family: arial, helvetica, sans-serif">Relevant qualification at certificate level or above; and/or experience providing technical support to users in an organisational setting</span></li> <li dir="ltr"><span style="font-family: arial, helvetica, sans-serif">ITIL 4 Certification.</span></li> </ul> <p dir="ltr"><span style="font-family: arial, helvetica, sans-serif"><strong>Key Capabilities&nbsp;</strong></span></p> <ul> <li dir="ltr"><span style="font-family: arial, helvetica, sans-serif">Proven experience in IT service delivery</span></li> <li dir="ltr"><span style="font-family: arial, helvetica, sans-serif">Knowledge of ITIL processes and best practices</span></li> <li dir="ltr"><span style="font-family: arial, helvetica, sans-serif">Strong analytical and problem-solving abilities</span></li> <li dir="ltr"><span style="font-family: arial, helvetica, sans-serif">Excellent communication and interpersonal skills</span></li> <li dir="ltr"><span style="font-family: arial, helvetica, sans-serif">Ability to work in a fast-paced and dynamic environment</span></li> <li dir="ltr"><span style="font-family: arial, helvetica, sans-serif">Knowledge of IT service management tools (e.g., Freshservice, Helpdesk).</span></li> </ul> <p dir="ltr"><span style="font-family: arial, helvetica, sans-serif">Plus, the following generic criteria:</span></p> <ul> <li dir="ltr"><span style="font-family: arial, helvetica, sans-serif">Knowledge of WHS and equity principles in the workplace.&nbsp;</span></li> <li dir="ltr"><span style="font-family: arial, helvetica, sans-serif">Respect and uphold the ethos and teachings of the Catholic Church and the values of the Employer.</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 11pt">Your cover letter must address the <strong>key capabilities</strong> listed above.&nbsp;&nbsp;</span></p> <p><span style="font-family: arial, helvetica, sans-serif"><strong>Additional information:</strong></span></p> <ul> <li><a href="https://csolismore.schoolzineplus.com/_file/media/7166/pd_it_school_support_officer.pdf" target="_blank" rel="noopener noreferrer"><span style="font-family: arial, helvetica, sans-serif">Position Description</span></a></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 11pt">Click this <a href="https://csolismore.schoolzineplus.com/_file/media/6280/recruitment_brochure_hastings_cso.pdf" target="_blank" rel="noopener noreferrer">link</a> for information on our Diocese and region.</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 11pt"><strong>Enquiries: </strong><a href="mailto:recruitment@lism.catholic.edu.au">recruitment@lism.catholic.edu.au</a></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 11pt"><strong>Applications close: </strong>3pm, Wednesday 22 May 2024</span></p> <p>&nbsp;</p> <p align="center"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">&nbsp; <em>Diocese of Lismore</em> C<em>atholic Schools Limited is committed to creating Child Safe Schools.</em></span></p> <p align="center"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt"><em>Child Protection legislation requires preferred applicants to be subject to employment screening.</em></span></p> <p align="center"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt"><em>An equal opportunity employer.</em></span></p><div class="video"><iframe src="https://player.vimeo.com/video/422290440" style="max-width:560px; width:100%; height: 315px;" frameborder="0" allowfullscreen=""></iframe></div><br><br><p><img src="https://az29734.vo.msecnd.net/static/people/icons/icon_file_small.gif" alt="Download File">&nbsp;<a href="https://careers.pageuppeople.com/1001/cw/en/PositionDescriptionDocument/496201/it-school-support-officer-hastings-catholic-schools-office">Applicant Information Pack</a></p>