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Technical Support Officer - Ongoing Full-Time


Applications Close: 28 January 2022

To be successful in this highly rewarding role you will demonstrate alignment to the core purpose and values of Caroline Chisholm College along with: Function Specific Accountabilities As part of the mission of the Catholic Church in the Diocese of Parramatta, the Technical Support Officer is accountable for providing specialist technical support to the college. They will be accountable for: The ability to work effectively both autonomously and as part of a team; The ability to follow direction, prioritise and meet set deadlines; Interpersonal skills in working with a range of personnel; Strong planning and organisation skills; Responding to requests to resolve level two network and systems issues; Quality in fulfilling assigned work; Participating in the deployment and delivery of various information technology projects; Auditing, maintaining and documenting the network, systems and services; Providing technical direction for software upgrades, licensing, backup recovery, virus protection, printing systems, server maintenance procedures and network security; Being committed to providing support to those within the team to effectively deliver the teams identified strategy and as such assist with the support, delivery and coordination of the service functions; Other tasks as delegated by the Head, ICT Services. Typical Experience and Qualifications Postsecondary qualifications in the area of Information Technology; Demonstrated experience in a similar position, within the education sector desirable; Relevant professional certifications i.e. ITIL, CCNA. COVID 19 - Applicants will be required to show proof of vaccination.

school logo Caroline Chisholm College - Glenmore Park

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