ICT Support Officer

Georges River Grammar


IT / Tech Support

Contract Type: Permanent/Ongoing Position Full Time

Applications Close: 9 December 2022

Georges River Grammar is seeking to employ a professional and confident ICT Support Officer to be an integral member of the school community.

<p><b>About the Role:</b><br /></p><p>The School is seeking to appoint an ICT Support Officer to be a member of the ICT Team, working with a sophisticated integrated system of ICT that supports a dynamic educational community. The ICT Support Officer has a key role to play in the School ensuring effective and responsive service delivery for all ICT-related services provided within the school. </p><p>Role description: https://grg.nsw.edu.au/about/working-at-grg/ </p><p><b>About you: </b></p><p>• You have demonstrated ability and experience in a range of technologies, but not limited to those skills as outlined in the role description </p><p>• ensure that all ICT devices and systems are maintained and working effectively, including provision of end user support </p><p>• support the testing and implementing of new and changed technologies </p><p>• ensure that access to school systems is managed effectively </p><p>• provide Helpdesk support to staff and students </p><p>• assist with setting up events </p><p>• show drive and initiative and have good communication and organisational skills. </p><p><b>Qualifications and Skills Required </b></p><p>Suitable qualifications and certifications in ICT are expected. Experience working in a school environment would be highly regarded but is not essential. </p><p><b>Essential </b></p><p>• Experience supporting Windows-based operating systems </p><p>• Experience with Apple OXS based operating systems </p><p>• Experience with ticket driven helpdesk systems </p><p>• Experience with Wireless network infrastructure </p><p>• A strong understanding of technology trends </p><p><b>Desirable </b></p><p>• Experience in an Educational environment </p><p>• Experience and/or training in an ICT Service Delivery Framework </p><p>• Some exposure to database and web based application administration </p><p>• Experience working with school-based Learning Management Systems e.g. Moodle </p><p><b>Role Classification </b></p><p>Salary will be discussed with the preferred applicant and will be aligned to the School’s enterprise agreement. (Independent Schools NSW (Support and Operational Staff) Multi‐Enterprise Agreement (MEA) 2021) </p><p>Hours: (usual) Monday – Friday 8.00am – 4.00pm </p><p>This role involves occasional after hours and evening duties (both remotely and onsite) for events such as parent evenings, staff professional development, systems upgrades and maintenance. These after hours and evening duties will be separately remunerated. </p><p><br /></p><p><i>Georges River Grammar has a zero-tolerance policy for child abuse and is committed to promoting child safety, the wellbeing of children and protecting children from abuse </i></p><p><br /></p><p> </p><p> </p><p> </p><p> </p>
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Application Instructions

<p>Please submit your application to employment&#64;grg.nsw.edu.au and should include: </p><p>• A letter of application addressed to the Principal, Mrs. Raquel Charet, including a statement addressing the Selection Criteria </p><p>• Curriculum Vitae </p><p>• Working with Children Check<br /></p><p>• Name and contact details for two referees </p><p><br /></p>


This vacancy is no longer open.