IT Support Officer - Service Desk Level 1 - St Francis Xavier College, Florey ACT

St Francis Xavier College (Florey) (see more jobs from this school)

Florey, ACT 


IT / Tech Support

Contract Type: Permanent/Ongoing Position Full Time

Applications Close: 21 August 2022


St Francis Xavier College is a coeducational Christian College in the Catholic tradition. Staff, students and parents are encouraged to see the glass as half full, not half empty, and to live the truth, lead with courage and learn for life.

<p><span style="font-size: 10pt"><strong>Location:</strong>&nbsp;Florey, ACT</span><br><span style="font-size: 10pt"><strong>Employment Type:</strong>&nbsp;Full-time, permanent</span><br><span style="font-size: 10pt"><strong>Salary Range:</strong>&nbsp;$73,684 - $80,485 + Superannuation (based on skills and experience)&nbsp;</span><br><span style="font-size: 10pt"><strong>Start Date:</strong>&nbsp;Negotiable</span><br><span style="font-size: 10pt"><strong>Closing Date:</strong>&nbsp;9.00am, Monday 22 August 2022</span></p> <p><span style="font-size: 10pt">St Francis Xavier College is an exciting place to be - we are wholeheartedly committed to educating children and providing them with an educational experience where they feel valued and they belong.&nbsp;We strive to be people who see the glass as half full, not half empty. St Francis Xavier College is a place where everyone in the community is encouraged to learn, to grow and to work towards a brighter future.</span></p> <p><span style="font-size: 10pt"><strong><br>About the Role</strong></span></p> <p><span style="font-size: 10pt">&nbsp;The IT Support Officer acts as a primary IT resource utilising their prioritisation and escalation skills to ensure timely resolution of application and infrastructure service degradation, disruptions and outages. This position documents, tracks, and monitors problems and outages using database management software, contributing vital knowledge-base data for systems analysis and solutions development.</span></p> <p><br><span style="font-size: 10pt"><strong>Essentia</strong><strong>l Criteria</strong></span></p> <ul> <li><span style="font-size: 10pt">Support the College Vision, promoting an atmosphere where Catholic principles and practices flourish in a welcoming, diverse community.</span></li> <li><span style="font-size: 10pt">Promote, support and work to the St Francis Xavier College ethos.</span></li> <li><span style="font-size: 10pt">Value for the sacredness of each person and attentive to the aspirations and needs of individuals.</span></li> <li><span style="font-size: 10pt">An understanding of the principles of child protection and confidentiality.</span></li> <li><span style="font-size: 10pt">The ability to prioritise tasks, manage time, plan and organise one's own work to ensure deadlines are met.</span></li> <li><span style="font-size: 10pt">Ability to work autonomously without supervision.</span></li> <li><span style="font-size: 10pt">Highly professional manner and strong interpersonal skills with a courteous, calm and welcoming demeanour.</span></li> <li><span style="font-size: 10pt">The ability to positively engage with a diverse range of stakeholders and build productive working relationships.</span></li> </ul> <p><span style="font-size: 10pt"><em>Please refer to the role description for an in-depth detail regarding criteria and skill set required.<br></em></span></p> <p><span style="font-size: 10pt"><strong><br>Application Process</strong></span></p> <p><span style="font-size: 10pt">Applications are invited from interested candidates able to demonstrate a commitment to the vision of Catholic Education.</span></p> <p><span style="font-size: 10pt">Applicants are required to submit a cover letter and current resume including a statement of suitability against the skills, attributes and experience as outlined in the position description.</span></p> <p><span style="font-size: 10pt">This position involves working with children. The appointment of successful applicants will be subject to satisfactory employment screening for child related employment in accordance with CE policy.</span></p> <p><span style="font-size: 10pt">For further information about the School, please visit our school website <a href="https://sfx.act.edu.au/">here.</a></span></p> <p><span style="font-size: 10pt">Information about Catholic Education Archdiocese of Canberra &amp; Goulburn can be accessed <a href="https://cg.catholic.edu.au/">here</a><span>.</span></span></p> <p><span style="font-size: 10pt"><strong>Position specific queries:</strong> Please contact Jennifer Madgwick on 02 6278 9040 or via email&nbsp;<a href="mailto:jennifer.madgwick@sfx.act.edu.au">jennifer.madgwick@sfx.act.edu.au</a></span></p> <p><span style="font-size: 10pt"><strong>Application queries:</strong> Please contact the Recruitment Team on&nbsp;02 6234 5427</span></p><br><br><p><img src="https://az29734.vo.msecnd.net/static/people/icons/icon_file_small.gif" alt="Download File">&nbsp;<a href="https://careers.cg.catholic.edu.au/cw/en/PositionDescriptionDocument/499007/it-support-officer-service-desk-level-1-st-francis-xavier-college-florey-act">Applicant Information Pack</a></p>
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