<ul> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr"><strong>Temporary Full-Time until November 2022</strong></p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr"><strong>Commencing Immediately&nbsp;</strong></p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr"><strong>Ongoing Training Provided</strong></p> </li> </ul> <p dir="ltr">At<strong> Catholic Education Diocese of Parramatta (CEDP)</strong> we are committed to responding to the needs of students in a world that is changing rapidly. With over 5,000 passionate employees located across 80 primary and secondary schools, we have the intent and the resources to transform the learning and unlock the full potential of each of our 40,000 plus students. We are always on the lookout for top talent to help us achieve our strategic goal of transforming learning through quality catholic schooling and by strengthening the professional lives of our employees.</p> <p dir="ltr">To ensure that we continue to meet the needs of our diverse stakeholders, the Finance and Administration team, part of Capital Resourcing at CEDP, are looking for an enthusiastic Family Assistance Officer to join the team on a Temporary basis.</p> <p dir="ltr"><strong>About the opportunity:</strong></p> <p dir="ltr">Reporting to the School Fee Liaison Unit Manager, the focus of your role will be to support a designated portfolio with the management of school fees as a valued member of a team of five. More specifically you will:</p> <ul> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Work with families and schools in a designated portfolio&nbsp;</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Ensure school fees are collected</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Managing issues of hardship and payment problems</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Responding to school fee debt enquiries for a designated portfolio of families</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Ensuring effective communication with principals, finance staff and families on fee debt matters</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Identify hardship and provide advice to ensure student retention</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Developing and improving school fee liaison processes and procedures&nbsp;</p> </li> </ul> <p dir="ltr"><strong>About you:</strong></p> <p dir="ltr">To be successful in this highly rewarding role you will demonstrate alignment to the purpose and core values of CEPD along with:</p> <ul> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Tertiary qualifications in a relevant area or study</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Experience in credit/receivables</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Experience working with medium to large organisations&nbsp;</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Strong numeracy skills and attention to detail</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Ability to show empathy and work closely with families to develop payment plans</p> </li> <li dir="ltr" style="list-style-type: disc"> <p dir="ltr">Some experience working with clients experiencing hardship</p> </li> </ul> <p dir="ltr">We believe that our employee community is a key strength of our organisation and we aim to attract the best talent to achieve our strategic goal of being leaders in quality, faith-based education and an Employer of Choice in our sector. Our leaders create inclusive teams and value the individual contributions of our employees. We champion quality education and lead the way in innovation and inspiring the future.</p> <p dir="ltr"><strong>Interested?</strong></p> <p dir="ltr">This position involves working with children. The appointment of successful applicants will be subject to satisfactory employment screening for child-related employment including the completion of a National Police Check, retention of a valid Working with Children Check and adoption and compliance with CEDP’s Child Safeguarding Procedures and Code of Conduct When Working With Students and Children. For more information, please visit The Office of The Children’s Guardian here.</p> <p dir="ltr">CEDP promotes the safety and wellbeing of Aboriginal and Torres Strait Islander children, and children from culturally and/or linguistically diverse backgrounds. We encourage applications from Aboriginal and Torres Strait Islander peoples, as well as people from culturally and/or linguistically diverse backgrounds.</p> <p dir="ltr"><strong>Apply today!</strong></p> <p>If you are determined to make a difference and want to join a diverse organisation committed to transforming lives through faith-based education, click on the APPLY button.&nbsp; To find out more about CEDP go to<a href="https://www.parra.catholic.edu.au/"> https://www.parra.catholic.edu.au/</a> or follow us on LinkedIn.</p>