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System Support Officer

Catholic Education Office - The Diocese of Parramatta

Parramatta, NSW


IT / Tech Support

Contract Type: Contract Position Full Time

Applications Close: 24 January 2019


The System Support Officer is accountable for reviewing and managing the operation and configuration of the information technology systems.

<p dir="ltr">We are currently seeking a innovative&nbsp;System Support Officer to be&nbsp;accountable for reviewing and managing the operation and configuration of the information technology systems.</p> <p dir="ltr">The&nbsp;System Support Officer:</p> <ul> <li dir="ltr">Supporting the set-up, enhancement, alteration and testing of systems’ configuration within the designated applications in response to project demands and issues</li> <li dir="ltr">Analysing operational activities to identify areas of system improvement</li> <li dir="ltr">Supporting schools in their use of system applications</li> <li dir="ltr">Addressing issues raised through the ICT Helpdesk incident management</li> <li dir="ltr">Developing and modifying system reports to ensure they support system and school processes</li> <li dir="ltr">Ensuring systems support business requirements</li> </ul> <p dir="ltr">Typical Experience and Qualifications:&nbsp;</p> <ul> <li dir="ltr">Tertiary qualifications in the relevant area of study</li> <li dir="ltr">Appropriate demonstrated experience&nbsp;</li> </ul> <p dir="ltr">The Organisation</p> <p>Catholic Education Diocese of Parramatta provides quality learning and teaching in a faith-centred environment in its primary and secondary schools and for early learning and out of school hours care centres in western Sydney. One of the largest employers in western Sydney, our recruitment, selection and appointment processes reflect our purpose and intent:&nbsp;to provide quality Catholic schooling by strengthening the professional lives of staff, and to improve&nbsp;the learning outcomes for each student within a Catholic faith community.<br><br>Further information can be found below:</p> <p><img src="https://az29734.vo.msecnd.net/static/people/icons/icon_file_small.gif" alt="Download File">&nbsp;<a href="https://secure.dc2.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMtzffZdFhfwlLQTyf986D55wUBd2gx5rgAG7C8aODeBhZow1SmwZG-gjJdyuvqLSaCPHF_YCTzXBCDfyBw7yjl7Vl02Y4e36PbZjgPi8d2t06zN0RPCWYtXiyA-J74fRcla_gCW3QcwAlJFgWWY5mdpA%7e%7e">Position Description - System Support Officer.pdf</a></p>